Refund policy
Refund & Return Policy
Last updated: June 3, 2026
At rcporsche.store, we want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
1. Returns
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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In the same condition that you received it
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Unworn or unused
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With tags attached
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In its original packaging
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Accompanied by proof of purchase
2. How to start a return
To start a return, contact us at: info@rcporsche.store
After your return request is approved, we will provide instructions on how and where to send your package.
⚠️ Items sent back without prior approval will not be accepted.
3. Return shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Damaged or incorrect items
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate and resolve the issue.
5. Non-returnable items
Certain items cannot be returned, including:
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Custom or personalized products
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Sale items
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Gift cards
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Perishable or hazardous goods
6. Exchanges
The fastest way to get the item you want is to return the original item and place a new order after the return is approved.
7. Refunds
Once we receive and inspect your return, we will notify you about the approval status.
If approved, refunds will be issued to your original payment method within 10 business days.
Please note that your bank or payment provider may take additional time to process the refund.
If more than 15 business days have passed after approval, contact us at info@rcporsche.store
8. Contact
If you have any questions about returns or refunds, contact us at:
info@rcporsche.store